Product Description

We will repair your Pendant Necklace. Any repair can be made on your Pendant. The most common is the replacement of the top loop -  Sometimes this loop will wear thin after years of use, particularly if your chain has texture. This is a small investment to assure the safety of your Shield.  

Please tell us, in writing, what repair you are requesting. Please provide this information along with your CONTACT information (name, email, address, phone) INSIDE the box in which you ship your Shield. Without it, we might not know who owns the Shield. HERE IS WHAT WE NEED INSIDE THE BOX:

• YOUR CONTACT INFORMATION: It's important for us to have your contact information so we can invoice you for the final cost, which must be paid before your Shield is shipped back to you. (Name, email, address, phone)
• YOUR Pendant: Please remove the cord or any chain and send ONLY your Shield to us please. We are not responsible for returning either of these items. If your cord needs to be replaced, please order them on the website.
• ORIGINAL FINISH OF YOUR Pendant: Please tell us if your Shield was originally a satin (matte) or mirror (polished) finish.
• FINISH YOU WANT NOW: Please indicate what type of finish you want now. If you had a matte finish before and want a polished finish now, we'll do our best to make it highly polished, but it won't be the same mirror clarity the new polished Shields have.
• DESCRIPTION OF REPAIR YOU WANT DONE: Please indicate what part of the shield needs to be repaired and how the damage ocurred.