A Better You Or a Full Refund
on Shield Purchases
We want you to feel confident in your purchase. If for any reason you are not completely satisfied with your BIOELECTRIC SHIELD, we offer a 90-day money-back guarantee. See exclusions below.
Please note: The 90-day money-back guarantee applies only to Level 1, Level 2, and Level 3 Shields. Note: Gold Shields (Level 4 and Level 5) are custom made to order and are therefore not eligible for a refund.
Return Policy Details:
Eligibility:
Level 1, Level 2, and Level 3 BioElectric Shields are eligible for return within 90 days of purchase for a refund.
Refund Amount:
Refunds will be issued for the purchase price, excluding shipping and handling fees. If the Shield is damaged, scratched, or dented, the refund will be reduced by the amount needed to bring the Shield back to new condition.
What's covered under the 90 Day Money Back Guarantee?
Level 1, Level 2, and Level 3 BioElectric Shields.
Whats not covered under this policy?
All Level 4 and 5 BioElectric Shields are custom made to order and are not eligible for the 90 days money back guarantee. We suggest starting with a Level 3 before moving on to a Level 4 or Level 5.
All non BioElectric Shield products.
Wait - Before returning the Shield, please read the following important message.
We recommend that new Shield owners wear their Shield for at least nine weeks before considering a refund. It may take up to 9 weeks to fully acclimate to the Shield and to be able to appreciate its benefits. If you have any questions about how to assess whether the Shield is working for you, please don't hesitate to contact us.
If you have worn your Shield for the full 9 weeks, and still would like to return your Shield, please follow this process for a refund:
Step 1: | Contact Us: Reach out with your request for a refund. |
Step 2: | Receive an RMA # via email. |
Step 3: | Ship the Shield back to us, insuring it for the full purchase value, in a secure box, including the original box and all materials received, and ship to: BIOELECTRICSHIELD RMA # (Insert your RMA # here) 4115 Bakerview Spur Bellingham, WA 98226 |
Step 4: | We receive your Shield return and issue a refund to your original payment method within 14 days. |